We’re here to help
Email support@wristbook.io and a real person on the WristBook team will get back to you, usually the same business day and always within 2 business days. Tell us your business name and what you were trying to do, and add a screenshot if you can.
Signing in
Forgot your password? On the sign-in screen, tap “Forgot your password?” and we’ll email you a reset link. Check spam if it doesn’t arrive in a minute.
Team members sign in with the email their invite was sent to. The account owner manages the team in Settings → Team & billing → Team.
iPhone and iPad
Same account everywhere. Sign in with your WristBook email and password. Everything you do on your phone shows up on the web, and the other way around.
Face ID lock. The app locks itself with Face ID when you open it and after a few minutes away. You can also set a 4-digit PIN in Settings → Sign-in & security. Forgot the PIN? Five wrong tries signs you out, and you sign back in with your password.
Camera, photos or microphone not working? Open the iPhone Settings app → WristBook and switch on the access you need.
Plans and billing
Plans and billing are managed on the web at wristbook.io under Settings → Team & billing → Plan & billing, where you can change plans, update your card and download receipts.
Deleting your account
The account owner can delete the account and all of its data from Settings → Team & billing → Cancel or delete, on the web or in the app. This cancels any subscription and permanently removes your dealership’s data. You can also email us and we’ll do it for you. See our privacy policy for how long data is kept.
Still stuck?
Email support@wristbook.io. Security issues: see /security.